WHAT IS HPI?
HPI is Human Performance Improvement.
Some people recognize the acronym HPT which is Human Performance Technology.
HPT and HPI:
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are systematic approaches to improving productivity and competence
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use a set of methods and procedures -- and a strategy for solving problems -- for realizing opportunities related to the performance of people.
More specific, it is a process of selection, analysis, design, development, implementation, and evaluation of programs to most cost-effectively influence human behavior and accomplishment.
It is a systematic combination of three fundamental processes: performance analysis, cause analysis, and intervention selection, and can be applied to individuals, small groups, and large organizations.
How Does HPI / HPT Work?
HPI / HPT uses a wide range of interventions that are drawn from many other disciplines including:
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behavioral psychology
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instructional systems design
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organizational development, and
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human resources management.
It stresses:
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a rigorous analysis of present and desired levels of performance
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identifies the causes for the performance gap
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offers a wide range of interventions to improve performance
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guides the change management process, and
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evaluates the results.
Important Definitions
Human: the individuals and groups that make up organizations
Performance: activities and measurable outcomes
Technology: a systematic and systemic approach to solve practical problems
10 Standards of HPI / HPT
Human Performance Improvement & Human Performance Technology have been described as the systematic and systemic identification and removal of barriers to individual and organizational performance.
HPI / HPT is governed by a set of underlying principles that serve to differentiate it from other disciplines and to guide practitioners in its use.
1. HPI / HPT focuses on outcomes.
2. HPT takes a systems view.
3. HPT adds value.
4. HPT establishes partnerships.
5. Be systematic in the assessment of the need or opportunity.
6. Be systematic in the analysis of the work and workplace to identify the cause or factors that limit performance.
7. Be systematic in the design of the solution or specification of the requirements of the solution.
8. Be systematic in the development of all or some of the solution and its elements.
9. Be systematic in the implementation of the solution.
10. Be systematic in the evaluation of the process and the results.
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